More Than Just Water Heater Repair, We Are Committed to Your Comfort.

Our old water heater started spraying water all over our garage. After looking up Todd's Plumbing and seeing and seeing the great reviews I called them and a plumber was at my house within two hours. As suspected the tank was blown and it was time to replace our 10+ year old water heater. By dinner time he had the new water heater installed. We choose a Rheem high efficiency, 50 gallon gas water heater. Now we have plenty of hot water for a family of 6 and looking forward to many years of hot water and hopefully a little bit smaller gas bills.The experience was very good, or at least as good as an emergency plumbing expense of this scale can go. I did some quick online shopping before and after talked to a friend who had to do the same thing and I am confident we got a very good price as well as great service.

I called Todd about a problem with our water heater on a Sunday morning. He listened to the problem and then explained that it was common with our brand of water heater to simply clean out an intake screen and the issue would be solved. He asked me to email a picture of the water heater to confirm his thinking. I did. He called me back and walked me through the process. His professionalism and willingness to take the time to help was commendable. I will definitely call him again the next time I need plumbing help.

The other day i noticed that the water heater wasn't kicking back on. Todd came out and did an inspection resulting in 3 options: Clean/maintain current equipment, replace part, or replace full water heater (least expensive to most). Having just moved in 4 months ago, we hadn't factored in a full replacement and thought a clean/maintain would give us an indicator of how serious it was. Went through with it and haven't had a problem with the water heater since. Great job guys! Fast, clean, and efficient.

2 days after I moved into my new home, and on a Sunday night, the water heater started leaking from the relief valve. I called around to a few different water heater repair services but Todd was the only one that called me back right away.After asking a few questions about my water heater he headed my way. It ended up being a pretty quick fix. Since he has a minimum service charge of an hour so I had look over a few future plumbing projects. Pretty cool guy.

They were wonderful. He fixed my existing water heater by calling the manufacturer to find out a flaw in that particular model. By doing that, it fixed the problem, and they sent the part he needed for him to install in my water heater. It was exceptional service. He is my hero!

I came home one afternoon to a strange noise in the utility closet and found it very very wet. I shut off the water to the water heater and the gas. I called four different emergency plumbing services to get estimates of cost and schedule time.Todd's gave me the best approximate. estimate and could be there the next morning. When Sam arrived the next day the concrete floor of the closet was mostly dry and the water heater had pretty well drained. His truck was stocked with 2 sizes of water heaters and everything he would need. He looked the situation over, carefully and patiently explained what repairs needed to be done to bring my old hot water heater up to current code. And he even said for my size home and just 1 person living there, that I would be happy with a 30 gallon hot water heater instead of a 40 gal that had been there. That made me and my credit card a little happier. He had a great bag of plumbing tools and systemically worked to remove old water heater and fittings. Then came the new hot water heater and all the new fittings. He cleaned and sweep up old wet junk in the corner and under the water heater's wood stand. Now, I have hot water again and a utility closet that is cleaner than it was to begin with

Todd was able to get someone out the same day we called. The water line to our water heaters had worked itself loose and caused both hot water heaters to short out. We were lucky the water kept running, as it was obvious it had cased an electrical fire. The fronts of both waters heaters were scorched. Not only did they replace both waters heaters the same day, Todd also encouraged us to call our insurance company and file a claim. We had no idea any of it would be covered. He was right! Not only did the insurance cover the water heaters, but it also covered Serve-Pro to come out and dry the areas, spray for bacteria, and place fans. They returned and removed all the sheet rock, insulation and wet cardboard that had been left on the floor of the crawl space by the previous owner. They will also replace all the insulation and drywall once the area is completely dry. All this extra work was covered by our house insurance and about 1/2 of the work Todd did for us. We would never had known we could claim this damaged until we were encouraged to look into it. Without Todd's encouragement these repairs would have cost us a TON of money. We can't thank him enough.

I called Todd on a Thursday or Friday to get pricing on a new water heater. He called me back very quickly and gave me pricing and a lot of helpful advice. I got two other bids and his was comparable to the lower of the other two, and I decided to go with him because he had been so helpful on the phone. We scheduled the work for the upcoming Monday. Todd was very responsive to all of my phone calls and he showed up exactly on time (no 4 hour window or anything like that, just a time he would be there). He removed the old water heater and installed the new one including expansion tank, safety drip pan, and emergency cut off. A part as provided by the manufacturer was not working correctly so Todd substituted in a more expensive one that he had in his truck for no additional charge. He also took care of a few small things around the house while he was here and gave me advice on another project. He did a great job, was very punctual and responsive, very helpful, and overall was great to work with. I would definitely use him again.